Get to Know Us Better: Frequently Asked Questions

In our pursuit of excellent customer service, we’ve compiled a list of the most frequently asked questions about our products and services at Bush Shugar Inc. This section aims to provide you with quick answers and helpful insights. Don’t hesitate to reach out if your question isn’t covered here – we’re always here to help!

Question What type of garage door openers do you offer?
AnswerWe offer a wide range of garage door openers to suit your needs, from traditional chain-driven openers to smart, app-controlled systems. Each type has its own benefits and we’re happy to help you choose the one that best suits your needs.
Question What kinds of garage door parts do you carry?
AnswerWe carry a comprehensive inventory of garage door parts, including springs, cables, rollers, tracks, and more. If you need a specific part that isn’t listed on our site, please get in touch and we’ll do our best to source it for you.
Question Do you provide installation services for the garage door openers and parts I purchase from you?
AnswerYes, we offer expert installation services for all products purchased from us. Our trained technicians ensure that your new garage door system is installed properly for smooth operation and longevity.
Question What is your shipping policy?
AnswerWe offer free shipping across the USA for all our products. Once your order is placed, we aim to process and dispatch it as quickly as possible.
Question What type of support do you offer if I encounter issues with my garage door opener or parts?
AnswerWe provide 24/7 support to all our customers. If you encounter any issues, please call us at 212-599-2781 or email us at Our team is always ready to assist you.
Question How secure is your payment process?
AnswerWe take your security seriously. Our payment process is designed to be secure and efficient, ensuring your personal information is always safe.